How to Reset Phone Number for My Bitget Account? - Website Guide

[Estimated Reading Time: 3 mins]

This guide explains how to reset the phone number linked to your Bitget account via the website, if you've lost access to your current phone number.

How to Reset Phone Number for My Bitget Account?

Step 1: Change Verification Method

1. On the login page, after entering your credentials, click [Verification Method Unavailable].

2. Select Phone Number Reset Request and click [Continue].

Important: Upon changing your phone number, withdrawals and P2P trading will be disabled for 24 hours to ensure the security of your account. The restrictions will be lifted automatically after this period.

Step 2: Bind a New Phone Number

1. Enter the new phone number and click Send to request an SMS verification code.

2. Input the verification code and click [Reset].

3. Click [Confirm] to finalize the process and acknowledge the confirmation message.

FAQs

1. What if I don’t receive the SMS verification code on my new phone number?

Ensure the phone number is entered correctly. If the issue persists, try resending the code.

2. Will my account security be affected if I reset my phone number?

No, your account remains secure as the reset process requires verification to confirm account ownership.

3. Can I use the same phone number for multiple Bitget accounts?

No, each phone number can only be linked to one Bitget account.

4. How long does it take for withdrawals and P2P trading restrictions to lift after resetting my phone number?

The restrictions will automatically lift 24 hours after resetting your phone number.