How to Change Your Profile Photo, Display Name, and Username on Bitget?

[Estimated Reading Time: 3 mins]

This article explains how to update your profile photo, display name, and username on Bitget using both the web and mobile app. All changes are reviewed for compliance with Bitget’s content guidelines.

How to change your profile photo, display name, and username

Step 1: Access your profile

On web

1. Log in and go to Dashboard.

2. Select My Profile to enter the profile page.

On mobile app

1. Click the Account Center Icon in the top-left corner.

2. Tap the Profile Section to enter the profile page.

Step 2: Edit your profile details

On the My Profile page, you can update your profile photo, display name, and username.

1. Profile photo

• Click [Change] next to your profile photo.

• Upload a new image (JPG or PNG).

2. Display name

• Select [Change] next to your display name and input your preferred name.

• Maximum of 20 characters. You can only change your display name once a week.

• Display names may contain letters, numbers, and certain special characters.

3. Username

• Select [Change] next to your username and input your preferred username.

• Maximum of 20 character allowed for usernames.

• Usernames can only contain upper and lowercase letters, numbers, or a combination of both. The only supported symbols are the hyphen (-) and the underscore (_).

• You can only change your username three times a year.

Guidelines for Profile Customization

To maintain a safe, professional, and compliant trading environment on Bitget, please follow the content moderation standards below when creating or editing profile details.

1. Avatar Image Review

The following are not allowed in profile photo:

• Personal contact information (such as phone numbers, Instagram handles, WhatsApp, Facebook, etc.)

• Any form of Know Your Customer (KYC) documentation or ID photos

• Photos of political figures or presidents

• Any content related to adult, violent, or politically sensitive material

• Bitget’s official logo

• Logos or branding of other cryptocurrency exchanges

2. Username & Display Name Review

Usernames and display names must not:

• Contain "BG" or similar references that may imply official affiliation (e.g., BGCharlie, BGUSER-Charlie)

• Contain contact information or prompts to connect via social media

• Contain profanities, inappropriate, or suggestive language

• Imply impersonation of Bitget or its team (e.g., using “Bitget” in the name)

• Reference names of political figures or presidents (e.g., Donald Trump, Dr. Mahathir)

• Contain violent or offensive intent (e.g., messages implying harm or death)

• Use non-supported language scripts (Only English, Simplified Chinese, Traditional Chinese, and Japanese are allowed. All content should be in standard alphabets.)

FAQs

1. How many times can I change my username? You can change your username up to three times per calendar year. Choose a unique and appropriate name each time.

2. How often can I change my display name?

You can update your display name once every 7 days.

3. How long does it take for profile changes to be reviewed? Profile updates are typically reviewed and approved within 24 hours.

4. Are display names and usernames the same? No. Your username is your unique account ID, while your display name is how others see you across features like Leaderboards and Copy Trading.

5. What happens if my profile update is rejected? You’ll receive a notification explaining the reason. You can then edit and resubmit the content to meet the guidelines.