Nexo Wins Digital Banker Awards 2025 for Customer Experience

Crypto finance platform Nexo is making waves in the fintech space once again, clinching two major honors at The Digital Banker’s 2025 Digital CX Awards.

The accolades are typically reserved for top global banks, and now highlights Nexo’s rising stature as a digital wealth management platform delivering user-centric innovation that rivals traditional financial institutions.

At the heart of this recognition is the Nexo Card, now hailed as the most awarded and widely embraced crypto card in the industry. With its seamless real-time switch between credit and debit, AI-powered insights, and clean digital interface, the card has become a standout in the crypto-payments space.

In 2024 alone, it generated more than $6 million in cashback rewards and spurred a 139.5% jump in its user base, testament to its growing popularity among digital asset holders.

Another feature drawing industry praise is Nexo’s Loyalty Program, built around the utility-driven NEXO token. This system delivers tangible perks like better interest rates, lower loan costs, and exclusive cashback options. 

Judges at the Digital CX Awards emphasized how Nexo successfully blends digital asset utility with an engaging, reward-based experience that keeps users coming back.

Commenting on the double win, Elitsa Taskova, Chief Product Officer at Nexo, said: ​“We are honored to receive both the ‘Best Wealth Client Loyalty Program for Digital CX’ and ‘Best PayTech for Digital CX – Payments’ awards. These recognitions reflect our unwavering commitment to delivering innovative, client-centric solutions in the digital finance space. At Nexo, we strive to empower our users with tools that enhance their financial freedom and experience. These accolades motivate us to continue pushing the boundaries between traditional finance and digital assets.”​

Today, Nexo serves a global client base of over 7 million users, with more than $11 billion in AUM and having processed upwards of $320 billion in transactions. The platform’s reputation is further underscored by a 4.6 TrustPilot rating, with 86% of reviews being five stars, and more than 26,000 five-star app reviews to date.

The official award ceremony will take place on April 24, bringing together some of the most influential players in fintech to recognize standout achievements in digital customer experience.

Nexo’s recognition comes just days ahead of its hosting of the Trump Business Vision 2025 forum on April 27, where Donald Trump Jr. and other global business leaders will convene to explore the evolving role of technology in shaping the financial services landscape. Nexo’s participation in this high-profile event reaffirms its position at the forefront of innovation in digital finance.