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How to Apply For the Bitget Card?

2024-12-31 09:39063

[Estimated Reading Time: 6 minutes]

The Bitget Card enables you to spend cryptocurrency seamlessly for purchases or ATM withdrawals worldwide. This guide provides a detailed overview of the eligibility criteria, a step-by-step application process, and frequently asked questions.

Who is Eligible to Apply for the Bitget Card?

To apply, you must meet the following criteria:

  1. Verified Bitget Account: Complete KYC Level 2 verification.

  2. Account VIP Level: Level 1.

  3. Residency in a Supported Region: Bitget Cards cannot be issued to users with identity documents or PoA in restricted countries or regions.

  4. Special Instructions for Certain Countries: Users from India, Israel, Pakistan, or Nigeria may apply under specific conditions (see details below).

Restricted Countries and Regions

Based on compliance requirements from Visa and the card issuer, Bitget Cards cannot be issued to users with identity documents or PoA in the following regions:

Code Prohibited for Physical Card Code Prohibited for Virtual Card
RU Russian Federation (Russia) RU Russian Federation (Russia)
UA Ukraine UA Ukraine
HT Haiti HT Haiti
LB Lebanon LB Lebanon
ML Mali ML Mali
NI Nicaragua NI Nicaragua
VE Venezuela (Bolivarian Republic of) VE Venezuela (Bolivarian Republic of)
AF Afghanistan AF Afghanistan
BY Belarus BY Belarus
BI Burundi BI Burundi
CF Central African Republic (the) CF Central African Republic (the)
CD Congo (the Democratic Republic of the) CD Congo (the Democratic Republic of the)
CU Cuba CU Cuba
ER Eritrea ER Eritrea
GW Guinea-Bissau GW Guinea-Bissau
IR Iran (Islamic Republic of) IR Iran (Islamic Republic of)
IQ Iraq IQ Iraq
KP Korea (the Democratic People's Republic of) KP Korea (the Democratic People's Republic of)
LR Liberia LR Liberia
LY Libya LY Libya
MM Myanmar MM Myanmar
RW Rwanda RW Rwanda
SL Sierra Leone SL Sierra Leone
SO Somalia SO Somalia
SS South Sudan SS South Sudan
SD Sudan (the) SD Sudan (the)
SY Syrian Arab Republic SY Syrian Arab Republic
YE Yemen YE Yemen
ZW Zimbabwe ZW Zimbabwe
BF Burkina Faso BF Burkina Faso
CG Congo CG Congo
CM Cameroon CM Cameroon
JM Jamaica JM Jamaica
MZ Mozambique MZ Mozambique
SN Senegal SN Senegal
TZ Tanzania, United Republic of TZ Tanzania, United Republic of
PW Palau PW Palau
UG Uganda UG Uganda
HK Hong Kong HK Hong Kong
SG Singapore SG Singapore
USA United States USA United States
HR Croatia CN Mainland China
BA Bosnia and Herzegovina
ME Montenegro
MK Republic of North Macedonia
RS Serbia
SI Slovenia
CN Mainland China

Special Instructions for India, Israel, Pakistan, and Nigeria

Country KYC Accepted Physical Card Virtual Card Mailing Address
India Yes (KYC Level 2) Not Eligible Eligible Must be outside of India
Israel Yes (KYC Level 2) Not Eligible Eligible Must be outside of Israel
Pakistan Yes (KYC Level 2) Not Eligible Eligible Must be outside of Pakistan
Nigeria Yes (KYC Level 2) Not Eligible Eligible Must be outside of Nigeria

How to Apply For the Bitget Card?

Step 1: Complete KYC Level 2 Verification

1. Navigate to the “Verification” section in your account settings.

2. Complete KYC Level 1 by submitting basic identity details and a government-issued ID. Refer to this webpage for more information.

3. Proceed to KYC Level 2:

  • Upload Proof of Address (PoA), which must be issued within the last three months. Accepted documents include: utility bills (electricity, water, or gas); bank statements; or official government correspondence.

  • Ensure the document clearly shows your name and address and meets file format requirements (JPEG or PDF).

4. Submit your verification request. Approval typically takes 1–3 business days, but processing times may vary.

Step 2: Access the Card Application Section

1. Navigate to the “Card” section on the dashboard.

2. Click “Apply for Bitget Card.”

Step 3: Choose Your Card Type

1. Virtual Card: If you need instant access, choose a Virtual Card. It will be available immediately upon approval.

2. Physical Card:

If you prefer a physical card for in-person transactions:

  • Confirm your mailing address (ensure it is outside restricted regions if applicable).

  • Delivery typically takes 45 business days upon submission, depending on your location.

Step 4: Provide Application Details

  1. Fill in your personal details accurately, including name, date of birth, and address.

  2. Review all fields to ensure correctness to avoid delays.

Step 5: Submit the Application

1. Confirm all information is accurate.

2. Click “Submit Application” and wait for confirmation.

  • You will receive an email or in-app notification regarding your application status.

Step 6: Activate Your Card

1. Once approved, activate your card via the Bitget platform:

  • For Virtual Cards: Activation is automatic.

  • For Physical Cards: Follow the activation instructions provided in your confirmation email or in the “Card” section of your account.

  • Note: Users may contact us at support@bitget.com to resend the activation code via email if the original code from the envelope is lost.

2. Start using your card for purchases, withdrawals, and more! Insert Screenshot: Show the activation screen or instructions.

FAQs

1. Do I need KYC Level 2 to apply for the Bitget Card?

No, completing KYC Level 2 verification is no longer mandatory. However, users will still need to complete a minimum of KYC Level 1.

2. What qualifies as Proof of Address (PoA)?

Accepted PoA documents include:

  • Recent utility bills (electricity, water, or gas).

  • Bank statements.

  • Official government correspondence. Ensure the document clearly shows your name, address, and issue date (within the last three months).

**You may also refer to the accepted Proof of Address (PoA) document list.

3. Do the KYC (PoA) address and the delivery address have to match?

No, the KYC (PoA) address and the delivery address do not necessarily have to match. However, due to Visa and the issuer's compliance requirements, physical shipments are not supported to:

  • Sanctioned countries.

  • Warring countries.

  • Restricted regions listed in Section 1.2 (refer to the table of restricted countries and regions above).

4. What is the process if I haven’t passed/completed KYC Level 2 yet?

If you haven’t passed KYC Level 2, follow these steps to complete the process:

  • Step 1: Visit the Bitget Card Landing Page.

  • Step 2: Click “Apply” and complete the following security steps:

  • Step 3: Click “Upgrade.”

  • Step 4: Click “Verify” and upload your Proof of Address (PoA) as required.

  • Step 5: Wait for the approval process to complete (typically within 1–3 business days).

5. Can I apply if I reside in a restricted country?

No, users with identity documents or Proof of Address from restricted countries cannot apply. Refer to the restricted countries table above.

6. What if my application is rejected?

Applications can be rejected for the following reasons:

  • Incomplete or inaccurate KYC information, such as incorrect documents or blurry uploads.

  • PoA that does not meet requirements (e.g., outdated or missing key details).

  • Regional restrictions (Bitget Cards are unavailable in some locations). If you believe the rejection was in error, contact Bitget Support.

7. Are there any fees for applying for the Bitget Card?

  • Application Fee: None.

  • First Virtual and Physical Cards: Free.

  • Replacement Fee: Applicable for lost or damaged physical cards.

8. How do I track my physical card delivery?

Once shipped, you will receive a tracking number via email or in-app notification. Delivery typically takes 5–10 business days, depending on your location.

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