A Letter from Gracy: Three Stories of Bitget's "Growth Against the Odds"

A few weeks ago I was sitting on a hotel balcony in Japan, looking up at the great Mount Fuji and trying to concentrate on my phone call with one of Bitget’s founders. He was telling me about an annoying conversation he’d recently had, when he said something that made me smile and think, I LOVE working at Bitget.

The person he’d been speaking to was trying to suck up to him, and he said, “What this guy didn’t understand is that no one has that many spectators. Truly strong people are always met with mixed reviews, so being a people-pleaser is ultimately useless. Focus on results and goals and don’t worry too much about what other people think of you.”

This year, Bitget turns six years old. This marks my third anniversary with Bitget and my first as CEO and what I have loved throughout is what I believe makes us outstanding in our industry: our consistent and powerful focus on results.

From Managing Director to CEO, I have witnessed Bitget repeatedly rise through challenging times. In our internal meetings, we even joke about Bitget never having "enjoyed the industry's windfalls," given that we missed the ICO boom in 2017, the DeFi Summer of 2021, and the inscription season of 2023.

It turns out, that doesn't matter. What matters is our persistence, hard-work, strategic approach, and innovation. These qualities have driven Bitget to become a top-four crypto exchange by volume and attracting over 45 million users globally.

On a personal level, I feel a profound connection to Bitget. As the parent of a six year old, I see so many parallels to mothering: I came to Bitget when it was more than three years old, and for two and half years I’ve collaborated with the management team to drive the company's global strategy, which has led to a significant growth in the company's user base, propelling total transaction volume and overall strength into the ranks of leading global exchanges. I know that, other than our founding team, I care about Bitget more than anyone else! And I’m so excited to be at the helm for our next chapter.

When it comes to the team we have at Bitget, I admire them not just for their skills — we’re lucky enough to have a huge pool of talent — but also for the ways they’re constantly improving themselves and taking the initiative. We give our managers a lot of freedom. But as we always tell them, “with great freedom comes great responsibility”. A culture like ours allows people to thrive who have the same values as we do: they are results-driven, self-motivated and innovative on the front-lines. Smart decisions aren’t based on what the head office thinks is a good idea. They’re based on each team's personal experience and knowledge. This attitude has driven the incredible growth we’ve experienced at Bitget.

Because it’s our 1,500 Bitget team members that have propelled our accomplishments, on this special occasion of our sixth anniversary, I want to share with you some of their stories.